I’m having trouble charging my EV. What can I do?

If you are having trouble starting a charging session, there are a few things you can check:

If it is App Related:
Make sure your phone has a good internet connection and that you have the latest version of the app installed. You may also want to try restarting your phone.
Charging cable issues:
Make sure that the charging cable is fully inserted into the vehicle and the charging station. You may also want to try a different charging cable, if possible.
Charging station issues: 
If you have tried all of the above and your charging session still won’t start, there may be a problem with the charging station. Please try a different charging station, if possible.