If you are having trouble starting a charging session, there are a few things you can check:
If it is App Related:
Make sure your phone has a good internet connection and that you have the latest version of the app installed. You may also want to try restarting your phone.
Charging cable issues:
Make sure that the charging cable is fully inserted into the vehicle and the charging station. You may also want to try a different charging cable, if possible.
Charging station issues:
If you have tried all of the above and your charging session still won’t start, there may be a problem with the charging station. Please try a different charging station, if possible.
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